The helpdesk can be reached at vfc-smvsupport@health.mo.gov or 866.256.3166. Helpdesk hours M-F 8:30 to 4 excluding state and federal holidays. Emails or voice messages received after 4 pm may not be returned until the next business day.
DO NOT submit another user request if you had a previous account, contact the helpdesk at vfc-smvsupport@health.mo.gov. Include the VFC or COVID PIN that was assigned to your location if applicable.
By logging into ShowMeVax, you agree to the following:
- I am an authorized ShowMeVax user and am logging in using the login assigned to me by the Missouri Immunization Program.
- I will comply with the Missouri Immunization Information System Security and Confidentiality Policy.
- I will carefully and deliberately safeguard my ShowMeVax user ID and password and will not permit the use of my ID and password by any other person.
- I will handle ShowMeVax information in a confidential manner.
- I will never release data from ShowMeVax to any unauthorized persons or agencies.
- I will not knowingly enter invalid/false data; falsify any document or data obtained through ShowMeVax.
- I will understand that all transactions are logged and may be subject to audit.
- I will not attempt to copy the database or software used in ShowMeVax.
- I will only use ShowMeVax to access information and generate documentation necessary to properly conduct the administration and management of immunizations.